Exchanges and Returns

We want your experience with us to be always amazing! Therefore, if it is necessary to exchange or return a product, we have created a policy that meets your needs and respects current legislation (Federal Law No. 8078 of 1990, which gave rise to the Consumer Protection Code).

EXCHANGE

The deadline for making the exchange is 7 days from the date of receipt of your purchase.

To exchange a purchase, we ask that you send an email to contato@cabiúna.com with the order number so that we can start the exchange process. After your return is approved, we will send you an email with instructions and a code to post your purchase within a period of 7 days. With this code you can send the product to any post office, free of charge, within the indicated period. After the deadline, it is not possible to make a return .

DEVOLUTION

The main difference between exchanges and returns is that in this case you decide to receive a refund for the amount equivalent to the returned products and not buy/exchange for another product.

The deadline for making the return is 7 days from the date of receipt of your purchase.

To return a purchase , we ask that you send an email to contato@cabiúna.com with the order number so that we can start the return process. After your return is approved, we will send you an email with instructions and a code to post your purchase within a period of 7 days. With this code you can send the product to any post office, free of charge, within the indicated period. After the deadline, it is not possible to make a return. After we receive and check the returned product within a period of 7 days, we will refund your purchase amount to you using the same method you used to pay for your purchase within 7 days.

Do you have any doubt? Get in touch with us by email contato@cabiuna.com

Email: contato@cabiuna.com

Teleservice: (21) 996236867

Opening hours: every day from 09:00 to 19:00